MyMail @ Mines

What is MyMail?

MyMail is part of a service partnership between Mines and Google. This partnership enhances your Mines email capabilities, and enables you to use the popular suite of Google applications (including Google Docs, Talk, and Calendar) directly from your MyMail account. Once created, you can access your Mines email through a variety of email clients, mobile devices, and Google's Gmail interface. Your email data is stored on Google's servers.

Frequently Asked Questions:

  1. When will my MyMail account and @Mines.EDU alias expire?
     
  2. Can I access my mail from the internet? What are the IMAP / POP server settings for MyMail
     
  3. What is my address? Is it @mines.edu or @mymail.mines.edu?
     
  4. What is the advantage of using the @mines.edu address?
     
  5. What is the advantage of using the @mymail.mines.edu address?
     
  6. How do I access MyMail?
     
  7. Can I use Mines Webmail to access my MyMail account?
     
  8. Will I need to re-subscribe to campus mailing lists?
     
  9. Can I use Thunderbird, Outlook, Apple Mail, or another email client to access MyMail?
     
  10. What are the attachment limits for MyMail?
     
  11. Are zipped attachments allowed?
     
  12. Are PGP encrypted attachments allowed?
     
  13. What is the quota size for MyMail?
     
  14. If I permanently delete messages can they be recovered?
     
  15. Does MyMail support mobile devices such as the Apple iPhone or RIM Blackberry?
     
  16. Can I sync my MyMail calendar and contacts with my mobile device?
     
  17. Will I see advertisements like I see with my regular Gmail account?
     
  18. I see tickers above my inbox. Can this be disabled?
     
  19. How do I reset my MyMail password?
     
  20. What about backups?  Should I be backing up my messages?
     
  21. How do I automatically filter and delete a message with a particular phrase in the body?

FAQ Answers:

  1. When will my MyMail account and @Mines.EDU address expire?

    Please see the FAQfinder entry on e-mail account expiration. It can be found HERE.  In short, your account is eligible for removal as soon as you are no longer a registered student, faculty, or staff.

  2. Can I access my mail from the internet? What are the IMAP / POP server settings for MyMail?

    You can access your email at CCIT MyMail from any computer, anywhere and with any web browser.  You can also access it remotely, using an email client program which supports the IMAP or POP protocol.  With a POP client your email is moved from the CCIT mymail server to a local computer.  With an IMAP client your email is accessible remotely, but is stored and managed on the server.  Most popular POP email client programs also function as IMAP clients.  Although there are advantages to using each, we recommend that you use IMAP for flexibility of access.  You should use POP only if you fully understand how it works and the ramifications of where your mail will be stored and how it can be accessed.

    Note: Before you can send or receive email via POP, you need to log on to http://mymail.mines.edu/ and enable POP by clicking on Settings -> Forwarding and POP/IMAP.  Enable POP and save your settings, then configure:

    POP
    Username: Your FULL mymail email address -- username@mymail.mines.edu
    Server: pop.gmail.com
    Port: 995 SSL: Yes
    Outgoing SMTP Server: smtp.gmail.com
    Username: Your FULL mymail email address -- username@mymail.mines.edu
    Port: 465 SSL: Yes
    Username and password is required to send mail

    IMAP:
    Username: Your FULL mymail email address -- username@mymail.mines.edu
    Server: imap.gmail.com
    Port: 993 SSL: Yes
    Outgoing SMTP Server: smtp.gmail.com
    Username: Your FULL mymail email address -- username@mymail.mines.edu
    Port: 465 SSL: Yes
    Username and password is required to send mail.
  1. What is my address? Is it @mines.edu or @mymail.mines.edu?

    Your official address is your @mines.edu address. E-mail going to your @mines.edu address will automatically be forwarded to MyMail as long as you are a registered student. Once you are no longer a registered student your MyMail account will be removed along with the @mines.edu forwarding.  What does this mean? There is no need for you to change your existing @mines.edu email address on documents, correspondents' lists, etc.

  2. What is the advantage of using the @mines.edu address?

    Using your @mines.edu address will allow incoming messages to be routed to on campus servers then routed to your MyMail mailbox. This enables you to have emails scanned by the CCIT spam filter. This also allows whitelists or blacklists to be used when combined with an CCIT spam filter quarantine account. Using the @MyMail.mines.edu address bypasses all CCIT servers and routes mail directly to Google.

  3. What is the advantage of using the @mymail.mines.edu address?

    Using your @mymail.mines.edu address will bypass the CCIT spam filter or any other on campus servers and will deliver mail directly to Google's servers. This will bypass any whitelists or blacklists configured in a CCIT spam filter quarantine account.

  4. How do I access MyMail?

    MyMail can be accessed via the web interface by using either http://mymail.mines.edu or http://mail.mymail.mines.edu, including IMAP and POP. You will need to log in and enable those protocols to use them.

  5. Can I use Mines Webmail to access my MyMail account?

    No. You will need to use the Google web interface or enable POP or IMAP on your account.

  6. Will I need to re-subscribe to campus mailing lists?

    No. We will migrate those subscriptions for you.

  7. Can I use Thunderbird, Outlook, Apple Mail, or another email client to access MyMail?

    Yes. IMAP or POP can be enabled for your MyMail account. Simply login, choose settings, and enable the service you would like to use. Configuration settings and instructions can be found on the "Forwarding and POP/IMAP" settings tab in your MyMail account settings. Note: These settings will be specific to Google. You will not use imap.mines.edu or pop.mines.edu to check mail. Settings can be found on Google's help page under "Other ways to access Gmail." Keep in mind your username for IMAP or POP access will be your full email address such as USERNAME@mymail.mines.edu and NOT USERNAME@gmail.com as the help pages imply.

  8. What are the attachment limits for MyMail?

    Attachments can be no larger than 20 megabytes in size after transport encoding. Typically attachments 15 megabytes and smaller will encode and be delivered to your MyMail mailbox without any problems. Attachments between 15 and 20 megabytes MAY be larger than the allowable limit after it is encoded for transport between mail servers. It is good practice to keep messages under 15 megabytes in size.

  9. Are zipped attachments allowed?

    Yes, with some provisions:

    • Do not contain executable files, which are security risks and not permitted as attachments or within archives.
    • Are less than the maximum attachment size limit.
    • Are not password-protected or encrypted.
       
  10. Are PGP encrypted attachments allowed?

    Yes. As long as they are less than the maximum attachment size limit.

  11. What is the quota size for MyMail?

    MyMail quotas are increasing daily. As of this writing the quota for your MyMail account is over 7.3 gigabytes.

  12. If I permanently delete messages can they be recovered?

    No! Once you delete a message by clicking on the "Delete Forever" button they are no longer available and cannot be retrieved under any circumstances. They are gone! Do not click on "Delete Forever" unless you really mean it. Do not enable POP unless you understand that it will remove messages from the server when your client connects.

  13. Does MyMail support mobile devices such as the Apple iPhone or RIM Blackberry?

    You may need to enable IMAP or POP if you wish to use a mobile device with your MyMail account. CCIT advises IMAP since messages are kept on the server and reduces the amount of memory required of your mobile device. The IMAP protocol works great with the Apple iPhone. At this time PUSH email is not available.

  14. Can I sync my MyMail calendar and contacts with my mobile device?

    Yes. Follow these instructions on the Google Sync help page for iPhone support. Other phones can be found here.

  15. Will I see advertisements like I see with my regular Gmail account?

    No. Advertisements are disabled for the mymail.mines.edu domain, however, alumni.mines.edu accounts will have ads enabled.

  16. I see tickers above my inbox. Can this be disabled?

    Web clips can be disabled by choosing Settings -> Web Clips -> then uncheck "Show my web clips above the Inbox."

  17. How do I reset my MyMail password?
    Simply visit our MyMail Password Change Page.  A valid Ekey is required for you to change your MyMail password using this utility.

  18. What about backups? Should I be backing up my messages?
    CCIT does not backup or maintain ANY copies of data assocciated with your MyMail account.  This includes messages, contacts, gdrive,  or calendar information.  It is your responsibility to keep copies of the data you believe is important in a secure place other than in the MyMail Google cloud.  There are various programs that will backup Google mailboxes.  Do a Google search for "gmail backup" to see what is available.  Another option is to enable IMAP and copy messages from MyMail to local folders stored in your mail application.  You will still need to perform regular backups of the machine your mail application is run on.

  19. How do I automatically filter and delete a message with a particular phrase in the body?
    Here is a little How To on creating a filter by e-mail address